Resources
Sharpen the workflow question before you choose what to change.
Start with the question your team needs to answer. Read practical ideas about the work, or hear how people describe the conditions around change.
Browse articles and podcastsStart with the question
What needs to become clearer?
01 Workflow problem
Where does information lose context or arrive too late to help?
02 Role
Who owns the work, who reviews it, and whose expectations need to be shared?
03 Next decision
What must the team decide before it changes a process or adds technology?
Choose a format
Read the idea or hear the conversation.
Use the format that helps you understand the question before deciding what to test in your own workflow.
26 articles
Articles
Practical ideas about workflow ownership, trusted information, human review, and the next decision.
Browse articles127 recordings
Podcasts
Conversations about project delivery, operations, technology change, and how people make decisions together.
Browse podcasts
From context to use
A useful resource can sharpen the question. It cannot prove what will work in your environment.
Fit still depends on the workflow, trusted sources, owner, reviewers, and the decision the work needs to support.
Start with one workflow
What decision does this workflow need next?
Bring one recurring workflow, its owner, realistic sample information, and the people who use it. We will identify whether to build, revise, partner, or stop.
Review one recurring workflow